Sterndrive Engineering

Sterndrive Engineering — Performance, Value & a Warranty all in one!

In the event that you experience a problem with your drive within 36 months (as of 9/18/2006), or 12 months (purchases made prior to 9/18/2006), you will need to contact our Warranty Manager at 813-925-7127. Please have your invoice and serial numbers readily available.
If you experience a problem with two weeks of purchase, Sterndrive Engineering, Inc. (SEI) will issue a call tag to pick up the drive. If it is beyond two weeks, you will be responsible for shipping the drive back to SEI. International customers are responsible for all shipping charges to and from SEI. Be SURE to fully insure your drive with your carrier for its full value.
Please send your drive to SEI in two halves (where applicable). Do not send any additional parts with your drive (example: prop, anodes or other miscellaneous hardware) as SEI can not be responsible for it.
SEI ships via ground service for all its warranted products. Request(s) to expedite shipments are the responsibility of the customer, along with any associated charges where applicable.
Upon receipt of the warranted unit, SEI will either repair or replace the product. Refunds will not be given for products assembled or installed by any person, party or company other than SEI.
SEI will not ship a replacement drive until the warranted unit has been received and inspected.
If you ship a complete sterndrive to SEI (upper and lower in a single container), it will be shipped back to you in two boxes.
SEI commits to make every effort to ship your replacement drive within two business days of receiving the warranty unit. If it will be more than a week SEI will contact you.

Hours of Operation EST

Summer Hours-
(March -October)
Mon-Fri, 8am-5pm

Winter Hours-
(November - February)
Mon-Thu, 8am-5pm
Fridays 8am-12pm

115 S. Forest Lakes Blvd.
Oldsmar, FL 34677

tel: 813.925.7127
fax: 813.925.7064

The three year fault-free warranty covers any damage to the drive that requires it to be repaired or replaced including failures resulting from lack of oil, fishing line, impact, neglect, and other abuse. Sterndrive Engineering, Inc. (SEI) manufactures a stern drive designed to replace Mercury Marine's MerCruiser®, Alpha One®, R, MR, Gen II and Bravo One® stern drives. MerCruiser®, Alpha One®, Gen II, R, MR and Bravo One® are trademarks of the Brunswick Corporation. SEI has no affiliation with the Brunswick Corporation. Consequently, any warranties governing products manufactured and/or sold by Brunswick Corporation will not apply to products manufactured and/or sold by SEI, or to products damaged due to the operation of an SEI product. Sterndrive Engineering, Inc. is not affiliated with Mercury®; Yamaha®; OMC® or their products. All reference to their trademarks and trade names are the property of the respective owners.